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Shipping & Returns

Shipping

$7 flat rate shipping to anywhere in Australia. Free delivery when you spend $70 or more.

If you would like delivery outside Australia, we are happy to post products out to you. Please contact us for the shipping rates to your area.


Delivery Timeframe

Products are sent using Australia post and will be received within 2-10 days.


Returns Policy

You may return new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of returning your package, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return, the time it takes us to process your return once we receive and the time it takes your bank to process our refund request.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.



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